What is your return and refund policy?
If you receive an incorrect item due to our mistake, we will provide a full refund. However, if you ordered the wrong size or the item does not meet your expectations, we do not offer refunds or exchanges. It is essential to double-check the size and specifications before placing an order.
What if the item I received is damaged during shipping?
If your item arrives damaged or in unsatisfactory condition due to shipping, please contact us immediately. We will work with you to resolve the issue promptly. In such cases, a refund will be provided within 5-7 business days using the same payment method used for the original purchase.
Please note that the above FAQs cover general information about our refund and cancellation policy. For detailed and specific inquiries, we recommend reaching out to our customer support team directly.